Privacy Policy

Effective Date: October 1, 2025

Last Updated: October 1, 2025

Legacy Elite Carpet Installation LLC (“Company”, “we”, “our”, or “us”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, www.legacyelitecarpet.com, or interact with us in any other manner (such as in-person, by phone, or through social media).

By using our website or engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Billing and payment information (when applicable)
  • Project details you submit via contact forms or quotes
  • Reviews or testimonials you voluntarily provide

b) Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited, time spent, and interaction data
  • Referring URLs or domains

We use cookies and similar technologies to collect this information (see Section 7 below).

2. How We Use Your Information

We use the information we collect to:

  • Provide and deliver services, quotes, or consultations
  • Communicate with you (e.g., responses to inquiries or updates about your project)
  • Send appointment reminders, invoices, and receipts
  • Improve the user experience on our website
  • Analyze site traffic and performance
  • Prevent fraud, ensure security, and comply with applicable laws

3. How We Share Your Information

We do not sell your personal information.

We may share your data in the following cases:

  • Service Providers: With third-party providers that help us operate our business (e.g., website hosting, marketing platforms, email services, payment processors)
  • Legal Compliance: When required to comply with legal obligations or protect our rights
  • Business Transfers: In the event of a merger, acquisition, or asset sale

All partners are required to maintain confidentiality and security of your data.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

If we experience a data breach that may affect you, we will notify you promptly as required by law.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: You can request a copy of the personal data we hold about you
  • Correction: You may request that we update inaccurate or incomplete information
  • Deletion: You may request we delete your personal information (subject to legal retention rules)
  • Opt-Out: You can unsubscribe from marketing communications at any time

To exercise these rights, email us at: privacy@legacyelitecarpet.com

6. Third-Party Links

Our website may include links to external websites, social media platforms, or embedded content (e.g., Google Maps, Instagram, Facebook). These sites operate independently, and we are not responsible for their privacy practices.

We encourage you to review the privacy policies of those third parties.

7. Cookies and Tracking Technologies

We use cookies to:

  • Understand how visitors use our website
  • Enhance user experience and performance
  • Enable social media integrations

You can modify your browser settings to refuse or delete cookies, though some features of our site may not function properly as a result.

8. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child, we will delete it immediately.

9. Data Retention

We retain your personal information only as long as necessary:

  • To fulfill the purposes outlined in this Privacy Policy
  • As required by law, or for legitimate business purposes (e.g., accounting, legal defense)

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. If we make material changes, we will notify you by updating the “Last Updated” date at the top of this page. Continued use of our website and services constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:

Legacy Elite Carpet Installation LLC

📍 Denver, CO

✉️ privacy@legacyelitecarpet.com

📞 (720) 555-1234